Shipping + Returns

Shipping

How long will it take for my planner to arrive? 

If you’ve chosen the standard shipping option, then you’ll be emailed a tracking number and should receive it within 7 days. If you have not recieved tracking information, please message us through the site. We are happy to help :)

Please note that Australia Post may experience some delays outside of our control and these time frames may vary.

How soon will my planner be shipped?
All orders placed (on business days) before 5pm will be shipped within 4 to 7 business days. Express shipping will be shipped ASAP.

Do you guys ship internationally?
Thanks for asking – we are currently working on it and will keep our community posted!

How much does postage cost? 
Standard and Express shipping is a flat rate and is varied based on Australia Post's current pricing. FREE standard shipping for all orders over $100.00.

Returns

Do you offer returns if I change my mind?

GirlFriday doesn’t offer returns if you simply change your mind or decide you don’t want it – we really hope you will love it and never want to give it back!

My journal is damaged – can I get a new one?
You can’t kick butt with a faulty planner, so if you let us know as soon as you receive it, we are happy to exchange for a shiny new one. Whether it was a production fault or a postage mishap, just email us at 

hello@girlfridayplanner.com.au and we’ll sort it out! 

If you’ve used it and that’s why it’s worn or damaged, then unfortunately, we won’t be able to replace it, and you’ll have to kick butt as best as you can on your own!